frequently asked questions

What's the Payment plan + Process?

To book one of my packages, a non-refundable 50% deposit is required to save your spot in my calendar. The remaining 50% will be due prior to me handing off your final files and/or before launching your website. Payments will be billed through my CRM, and you will be able to process your payments securely through Stripe. 

How long is the CREATIVE process?

Your creative timeline depends on the scope of the project as well as your response times. With that in mind, the branding process takes 4-6 weeks from your scheduled start date, and if you've booked the branding and web package, that takes a total of 10-12+ weeks. 

I already have a logo, can you create only my website?

I typically only build websites for clients whose branding I have also created. I believe the key to a cohesive, highly converting website starts with creating a solid brand foundation. 

what if all I need is a logo?

I do not offer only a logo but rather a complete branding package. Your business deserves to have success for years to come. Only having a logo will not truly convey the story and vibe behind your business and brand. It's best to create a cohesive package from the start! 

what platform do you build your websites in?

I only offer websites built in the platform, Showit. It is the most customizable (mobile is fully customizable too!) drag-n-drop, no code, website builder out there. Showit is super easy and intuitive to use. Before handing over your website, I will provide you with a video walkthrough of your website and its features, as well as several resources to set you up for success in editing your site on your own! (without the headache or stress of knowing code or requiring a designer for every change! Showit for the win!) 

What if I want to continue working with you after launch?

Once we've launched your new brand and/or website, I have the option of hiring me for a Designer Day(s). This is an opportunity to book an entire workday with me to focus solely on your brand and business only. This is a chance to build out additional assets for your brand, website maintenance, etc. This is something only offered to clients who have completed the whole branding process with me. Further details regarding the Designer Day process will only be provided to clients who have officially worked with me! Limited spots available each month. 

when can you start on my project?

I only take on a few custom projects each month with the intent to put my whole heart and attention into each individual project and client! Therefore, the date we can start on your project is dependent on my current workload and availability. I encourage you to get in touch asap via my contact page to hop on a discovery call with me. We can discuss if your timeline is possible with my current schedule or figure out a timeline that works for both of us!